Privacy Policy

1. Introduction

Welcome to Quiki.io ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us:

• Account information (email address, name)
• Video metadata (TikTok, Instagram, YouTube) that you choose to manage through our service
• Video content you submit for analysis, including its transcript, audio, and sampled frames, which we process to generate AI insights
• Purchase history for subscriptions and credit purchases made on the web or through the Apple App Store
• Usage data and preferences
• Communication data when you contact us

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our service
• Generating AI summaries, tags, and analysis of the videos you submit
• Personalizing your experience
• Communicating with you about updates and features
• Improving our service
• Ensuring security and preventing fraud

4. How We Share Your Data

We do not sell your personal data, and we do not share it with third parties for their own marketing purposes. We share data only with the service providers that help us operate Quiki, and only to the extent needed to deliver the service to you. These providers fall into the following categories:

• Cloud hosting and database providers, which run the app and store your account information and content
• Payment processors and app store billing, which take and verify your purchases
• Email providers, which send account emails and, where you opt in, marketing emails
• AI analysis providers, which generate summaries, tags, and analysis from the videos you submit
• Video data providers, which retrieve public metadata and transcripts for the links you submit
• Analytics providers, which measure how the app is used, subject to your cookie choices (see section 10)

Some of these providers are located outside the European Economic Area (EEA) and the United Kingdom. See section 5 on international data transfers.

5. International Data Transfers

Some of our service providers process personal data outside the EEA and the UK, including in the United States and, for AI content analysis, in China. When you submit a video for analysis, the content we process (including its transcript, audio, and sampled frames) may be sent to AI providers located outside the EEA. Where we transfer personal data to these countries, we rely on appropriate safeguards, such as the providers' standard contractual clauses or equivalent measures, and we limit the data shared to what is needed to deliver the service.

6. Data Retention

We retain your email address and purchase history only for as long as needed to operate your account and provide the app's functionality, including delivering purchased credits and subscription features and meeting our legal and accounting obligations. When you delete your account, we remove your personal data except where we are legally required to retain certain records, such as transaction records kept for tax and accounting purposes.

7. Mobile Application (iOS)

Quiki is also available as a native iOS app. The iOS app collects the same account information as the web service and processes in-app purchases through the Apple App Store. Purchase verification is handled by Apple's StoreKit, and we store only the purchase records needed to grant and manage your credits and subscription. We do not access your device contacts, photos, or location. You can request deletion of your account and associated data from within the app or by contacting us.

8. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request transfer of your data

10. Cookies and Tracking

We use essential cookies that are necessary for the service to function, for example to keep you signed in. We also use analytics cookies, including Google Analytics, PostHog, and Vercel Analytics, to understand how the app is used and to improve it. If you are in the EEA or the UK, we ask for your consent before setting analytics cookies, and analytics do not run until you accept. You can change or withdraw your choice at any time using the "Cookie preferences" link in our footer. You can also instruct your browser to refuse cookies.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]